Terms of Service

The Lsany Courses at lsany.ae are operated by:

• Trade name: LSANY PORTAL
• Trade Licence No.: 1620246
• Licensing authority: Department of Economy and Tourism (DET), Dubai
• Location: Dubai, United Arab Emirates
• Contact: admin@lsany.ae

References to “Lsany”, “we”, “our”, or “us” in these Terms mean LSANY PORTAL.

By creating an account or purchasing or using the Courses, you confirm that you:

• Are at least 13 years of age (users under 18 should use the Courses under parental supervision)
• Have the legal capacity to enter into a binding agreement
• Agree to comply with these Terms and all applicable laws and regulations

If you do not agree to these Terms, please do not purchase or use the Courses.

To access a Course you have purchased, you need a Lsany account. When you register, you agree to:

• Provide accurate, current, and complete information
• Keep your account credentials secure and confidential
• Accept responsibility for all activity that occurs under your account
• Notify us promptly of any unauthorized use of your account

Course access is personal to you. You may not share, sell, or transfer your account or your access to a Course, except where team seats are provided under a business plan (see Section 5).

The Lsany Courses teach Emirati Arabic through video lessons, an interactive workbook and e-books, a searchable vocabulary library, and AI-powered practice tools such as conversation, roleplay, and pronunciation feedback.

When you buy a Course, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use that Course for your own personal language learning. Depending on the plan you buy, access may include additional tools and content, and certain plans may include access to premium features in the Lsany mobile app. You agree not to:

• Reverse engineer, decompile, copy, or redistribute any part of the Courses or their content
• Resell, sublicense, or share access, accounts, or seats except as expressly permitted under a team plan
• Publicly post, upload, stream, or otherwise make available any Course content, in whole or in part, including on file-sharing sites, social media, or messaging groups
• Record, screen-capture, or re-host video lessons or audio recordings for distribution to others
• Abuse, manipulate, or exploit AI-powered features for purposes unrelated to language learning
• Use automated scripts, bots, or crawlers to interact with the Services
• Interfere with or disrupt the Services or other learners’ experience

Any materials you download, such as e-books and PDFs, are licensed to you for your own personal use only. They remain our property, are not sold to you, and may not be shared, resold, or redistributed. If your access to a Course ends for any reason, you must stop using and delete any copies you have downloaded.

The Lsany Courses are paid products. By completing a purchase, you agree to the following:

• One-time payment, lifetime access. Courses are sold as a one-time purchase. There is no subscription and no recurring charge. “Lifetime access” means access for as long as Lsany continues to operate the Course, subject to these Terms.
• Price and currency. Prices are shown on the site and at checkout in UAE Dirhams (AED) and are inclusive of 5% VAT where applicable. We may change prices for future purchases at any time; a change does not affect a purchase you have already completed.
• Payment processing. Card payments are processed securely by a third-party payment provider. We do not collect or store your full card details. Your payment is also subject to that provider’s own terms and privacy policy.
• Receipt. You will receive an order confirmation and a receipt for each completed purchase.
• Access after payment. Access to a paid Course requires a Lsany account and a valid entitlement created by your completed purchase, or a seat assigned to you under a team plan.
• Team and business plans. Organizations may purchase access on a per-seat basis. The purchasing organization is responsible for assigning, managing, and reassigning seats, and for all activity under its account.
• Refunds. Refunds and returns are governed by our Refund & Return Policy.

When using the Courses, you must not:

• Scrape, harvest, or extract content or data from the Services through automated means
• Share, sell, or transfer your account credentials or Course access to another person
• Attempt to extract, reverse engineer, or expose system prompts, AI configurations, or backend logic
• Upload malicious content, viruses, or code designed to harm the Services or other learners
• Harass, abuse, or harm other learners or our team
• Circumvent or attempt to circumvent security features, usage limits, or access controls

Violation of these rules may result in suspension or termination of your account and access without prior notice and without a refund, as described in Section 12 (Suspension, Termination & Enforcement).

All content in the Courses, including but not limited to lessons, videos, workbooks and e-books, audio recordings, illustrations, the vocabulary library, user interface design, code, and branding, is the intellectual property of Lsany or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

• You may not copy, reproduce, distribute, or create derivative works from any Course content
• Audio recordings you submit for pronunciation practice are licensed to us solely for the purpose of providing the speech analysis feature, and are processed in accordance with our Privacy Policy
• We do not claim ownership of your recordings

The Courses are provided on an “as-is” and “as-available” basis. To the fullest extent permitted by law, Lsany disclaims all warranties, express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Guarantees that the Services will be uninterrupted, error-free, or secure
• Guarantees of achieving any specific level of language fluency or proficiency

Lsany is a language learning product designed to support your education. Results vary based on individual effort, consistency, and prior knowledge.

To the maximum extent permitted by applicable law, Lsany and its owners, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of data, profits, or goodwill
• Service interruption or device damage
• Unauthorized access to or alteration of your data

In no event shall our total liability exceed the amount you paid to us for the Course giving rise to the claim in the twelve (12) months preceding the claim, or AED 100, whichever is greater.

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from or relating to these Terms or your use of the Courses shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

We may update these Terms from time to time. When we make changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you. Your continued use of the Courses after changes are posted constitutes your acceptance of the revised Terms.

The licence we grant you is conditional on your compliance with these Terms. If you breach them, or if we reasonably believe you have, we may, at our discretion and without prior notice:

• Suspend or permanently terminate your account and revoke your access to the Courses
• Withhold or cancel any refund, and retain payments already made, to the extent permitted by law
• Require you to immediately stop using and delete any downloaded or copied Course content in your possession

Serious breaches include, without limitation, copying, sharing, reselling, publicly posting, or redistributing Course content; sharing account credentials or access; or attempting to circumvent access controls or usage limits.

Our Courses and content are protected by copyright and other intellectual property laws, and unauthorized copying, distribution, or resale is unlawful. We reserve the right to pursue all remedies available to us, including seeking the removal of infringing copies, injunctive relief, and the recovery of damages and legal costs. If you become aware of infringing copies of our content, please report them to admin@lsany.ae.

The sections of these Terms relating to intellectual property, disclaimers, limitation of liability, and governing law survive any suspension or termination of your access.

If you have any questions about these Terms of Service, please contact us: